Our Sustainability Strategy
For the InPost Group, environmental, social, and governance (ESG) aspects are incorporated into everyday decisions and long-term planning. We translate them into specific actions and measurable goals, which we have outlined in our Sustainability Strategy. This has a practical impact on how we design our services, make decisions, and address the changing needs of our customers and the market environment.
In 2021–2025, the InPost Group's activities were carried out in accordance with the previously adopted Sustainable Strategy. Information on the progress of the objectives was disclosed in the Group's annual reports. The Strategy for 2026–2030 is the next phase of the work initiated in 2021.
We consider it a process of continuous improvement: we are streamlining our activities, refining our objectives and indicators, and improving the measurability of results. Rather than revolution, we focus on systematic improvement, drawing conclusions, and scaling solutions that work in practice.
The strategy has been developed based on an analysis of market trends and industry practices, identification of our impacts, risks, and opportunities (IRO process), and dialogue with key stakeholders. Responsibility for achieving the goals has been assigned to dedicated teams, and progress is being monitored as part of regular governance processes. A summary of the Strategy, together with a description of progress towards the goals, can be found in the previous annual report of the InPost Group Integrated Annual Report 2025
We based our Sustainability Strategy on four pillars:
Operating with a long-term perspective, with a clearly defined decarbonization strategy, InPost Group integrates business growth with concern for the environment, social issues, and corporate governance. This approach allows us to grow sustainably, in line with our values and with a clear vision for the future challenges - consistent with the measurable strategic goals outlined in the four pillars of the InPost Group's Sustainability Strategy:
a pillar focused on reducing our environmental impact, promoting growth and innovation in a climate-conscious manner. Actions taken under this pillar reflect the growing environmental demands of the Group's customers and partners.
InPost Group has adopted a decarbonization strategy that aims to achieve net zero emissions by 2040 across the entire value chain, compared to the 2021 baseline. The targets were approved by the Science Based Targets initiative (SBTi) in March 2023 and are in line with the Paris Agreement's goal of limiting global warming to 1.5°C. Emissions are validated by an independent third-party auditor, and from 2024, reporting follows the requirements of the CSRD. As a result of the acquisition of new companies by the InPost Group in 2024 and 2025, it is necessary to adjust the targets to the new structural conditions.
Upon completion of this process, we will submit the new target proposals for re-verification by SBTi. The status of the current strategy's implementation is available in the 2025 annual report, and the status after re-validation will be available in the 2026 annual report.
See our NET-ZERO approval letter
See our certificate from SBTi
a pillar that allows us to develop solutions designed to meet the diverse needs of users and improve the accessibility of our services where we can have a real impact on the customer experience. It also covers activities supporting local communities and clear and understandable communication about key features of our services, including selected aspects of the impact they have on the environment and society.
a pillar dedicated to our employees and couriers, supporting the comprehensive development of their skills, well-being, and diversity, including the creation of a more inclusive workplace for present and future employees.
a pillar that embraces mechanisms and standards that help maintain the foreseeable way of operating of the InPost Group - from process and information security, through clear rules of cooperation with partners, to transparent management rules. This allows us to strengthen stakeholder trust and prepare the organization for further expansion.