Since the beginning of November, customers of the clothing platform Zalando can receive and return their purchases using the most environmentally friendly form of delivery - Paczkomat® parcel drop-off/collection machines. Poland is the first country where Zalando customers can use the service provided by InPost. The contract was signed for a period of three years.
InPost, a leader in logistics services in Europe, is expanding its portfolio of international companies that enable its customers to use its services, including the most environmentally friendly form of delivery, the Paczkomat® InPost network of parcel drop-off/collection machines. Zalando has joined its ranks of partners. It is a European shopping platform where customers from 25 countries can find products from more than 6,000 fashion brands.
InPost will gradually roll out its services during the term of the contract with Zalando. In the first stage, InPost courier services are being introduced into the logistics process of the sales platform, as well as the possibility for customers to use the network of Paczkomat® machines.
“I am convinced that the three-year cooperation initiated at the start of November between the two key companies in their respective sectors, Zalando and InPost, will help create a new quality of online shopping in the fashion industry in Poland. Zalando has always been successful in creating a friendly, convenient shopping space for consumers. Undoubtedly, one of the challenges for such a platform is to develop an effective system for delivering purchases to customers. As indicated by the report on the e-commerce industry prepared by Gemius, the inclusion of Paczkomat® parcel drop-off/collection machines as a form of delivery motivates customers to take advantage of the offer, which is particularly important during periods of intensified consumer shopping, such as November's Black Friday, or when looking for Christmas presents. The implementation will also help speed up the entire logistics process" Dagmara Brzezinska, vice president of InPost emphasizes, and adds: “The inclusion of the Paczkomat® machine network and InPost courier services in Zalando's supply chain is confirmation for us that it is not only consumers who consider the Paczkomat® parcel drop-off/collection machines the most convenient form of delivery. Increasingly, the benefits of InPost's services are being recognised by leading international companies. Establishing a partnership with Zalando is undoubtedly an example of such trust.”